Refund Policy for Hussein Hassen Al-Daadi
At Hussein Hassen Al-Daadi, we strive to provide exceptional legal services to our clients. Your satisfaction is our top priority, and we believe in maintaining a clear and fair refund policy. In the event that you are not satisfied with our services, please review our refund policy outlined below.
Request for Refund
To request a refund, please contact our customer support team at cc@hd-lawfirm.com.sa or +966595911136 within 3 days of receiving the service. Provide your order number, a detailed explanation of your dissatisfaction, and any relevant documentation. We will review your request and respond within 2 business days.
Eligibility for Refund
Refunds may be granted in the following situations:
a. Service not provided: If we fail to provide the agreed-upon legal services within the specified timeline, you may be eligible for a full refund.
b. Service not as described: If the legal services provided are significantly different from what was agreed upon, you may be eligible for a partial or full refund, depending on the circumstances.
c. Cancellation: If you choose to cancel your order before we begin working on your case, you may be eligible for a full refund. However, if we have already started working on your case, a prorated refund may be granted based on the amount of work completed.
Please note that refunds will not be granted if:
i. You change your mind after we have begun working on your case.
ii. Your dissatisfaction is due to factors beyond our control, such as changes in laws or regulations.
Processing Refunds
Once your refund request has been approved, we will process the refund within 3. The refund will be issued to the original payment method used when placing the order. Please note that it may take additional time for your bank or credit card company to process the refund and credit it to your account.
Disputes
If you are not satisfied with the outcome of your refund request, please contact our customer support team to discuss the issue further. We are committed to resolving any disputes amicably and in a timely manner.
Policy Amendments
Hussein Hassen Al-Daadi reserves the right to amend this refund policy at any time without prior notice. We encourage you to review this policy periodically to stay informed about any changes.
We appreciate your trust in our legal services and look forward to assisting you. If you have any questions or concerns about our refund policy, please do not hesitate to contact our customer support team.
Last Updated: 2023-05-11